What is a sales commission? It is the part of a salesperson's pay that depends on what they sell. The company agrees on a rule in advance, for example 8% of every contract the rep signs, and pays that amount on top of (or instead of) a fixed salary. Sell more, earn more. Sell nothing, and the commission line on the payslip is zero.
A quick illustrative example. A rep closes a $50,000 annual contract on a plan that pays 8% of contract value. The sales commission on that deal is $50,000 × 0.08 = $4,000. That is the whole idea. Everything else in a commission plan is about which number the percentage applies to, when the money is earned and when it is actually paid.
How sales commission works
Every commission plan answers four questions. If one of them is fuzzy, the plan will cause arguments at the end of the quarter.
- What is the base? The commission can be a share of revenue (the deal value), of gross margin (revenue minus the cost of delivering it) or a flat amount per deal or per meeting booked. Subscription businesses often use first-year contract value, sometimes called first-year ACV, rather than the total value of a multi-year contract.
- What is the rate? The percentage or the fixed amount. It can be the same for every deal or change with volume, product or quota attainment.
- When is it earned? Usually when the contract is signed. Some plans wait until the customer has paid, or until the end of a trial.
- When is it paid? Monthly or quarterly, often one payroll cycle after the deal is booked or the invoice is cashed.
The gap between "earned" and "paid" is the question new reps ask first, and with good reason. A deal signed on March 28 might show up in the April or May payslip, depending on the plan. Write the rule down. Better yet, give a dated example in the plan document.
Most plans also link commission to a sales quota, the revenue target a rep is expected to hit in a period. The quota doesn't change the commission on a single deal in a flat plan. In a tiered plan, it decides when the rate goes up.
Sales commission structures
A commission structure is the rule that turns sales into pay. Eight commission structures cover almost every plan you will meet. Here they are with their formula, before the detail on each.
- Base salary plus commission. Pay = base + (sales × rate).
- Commission only. Pay = sales × rate.
- Flat rate (straight commission on every deal). Commission = deal value × one fixed rate.
- Tiered commission. Commission = sales in tier 1 × rate 1 + sales in tier 2 × rate 2, and so on.
- Draw against commission. Pay = the higher of the draw or the commission earned; the draw is advanced, then deducted from future commission.
- Gross margin commission. Commission = (revenue minus cost of goods sold) × rate.
- Residual commission. Commission = recurring revenue from the account × rate, paid for as long as the customer pays.
- Accelerators and multipliers. Commission = sales × rate × multiplier once a threshold, usually 100% of quota, is passed.
1. Base salary plus commission. The most common commission structure in B2B. The rep gets a fixed salary that covers the months when deals slip, and a commission that rewards results. The split between the two is usually agreed through on-target earnings (OTE): what the rep makes in a year if they hit 100% of quota. A 50/50 split means half of OTE is base and half is commission at target.
2. Commission only. No salary, a higher rate. It shows up in insurance, some agencies and with independent sales agents. It costs the company nothing when nothing sells, which is exactly why it attracts few candidates and high turnover. Check local minimum wage rules before using it with employees.
3. Flat rate. One percentage on every deal, whatever the size or the period. Easy to explain and easy to check. Its weakness: it treats the first deal of the quarter and the twentieth the same way, so it gives no extra push to sell beyond target.
4. Tiered commission. The rate rises as the rep sells more in the period. For example 5% up to $100,000, then 8% on everything above. Tiers reward top performers and keep reps pushing after they hit quota. Say clearly whether the higher rate applies only to the sales above the threshold (the usual rule) or to the whole period retroactively.
5. Draw against commission. The company advances a fixed amount each month, then deducts it from the commission the rep earns. It smooths income for new reps or long sales cycles. A recoverable draw has to be paid back if commission falls short; a non-recoverable one does not. We cover the mechanics in detail in our page on draw against commission.
6. Gross margin commission. The rate applies to profit, not to revenue. It stops reps from buying deals with discounts, because every point of discount comes out of their own commission too. It needs reliable cost data per deal, which not every company has.
7. Residual commission. The rep keeps earning on an account for as long as it pays: every month, every renewal. Common in insurance, telecoms and some subscription models. It rewards keeping customers, and it gets expensive when a rep leaves with a large book still paying out.
8. Accelerators and multipliers. Not a full structure on their own but a layer added on top of another one. Past 100% of quota, each dollar sold pays 1.5 or 2 times the normal rate. They are the cheapest way to tell a rep that the company wants the extra deal this quarter, not next.
You will also see territory volume commission, where a team shares commission on everything sold in a region, and revenue commission with a ramp for new hires. Both are variations on the eight above.
How to calculate sales commission
The basic sales commission formula is short:
Sales commission = commission base × commission rate
The base is whatever the plan says: the deal value, the gross margin or the first-year contract value. The rate is the percentage. Two worked examples, both illustrative.
Simple percentage. A rep on a flat 7% plan closes three deals in a month: $12,000, $30,000 and $8,000. Total sales: $50,000. Commission: $50,000 × 0.07 = $3,500.
Tiered plan. A rep has a quarterly quota of $150,000. The plan pays 6% up to quota and 10% on everything above it. The rep sells $200,000. Commission on the first $150,000: $150,000 × 0.06 = $9,000. Commission on the $50,000 above quota: $50,000 × 0.10 = $5,000. Total sales commission for the quarter: $14,000. On a flat 6% the same quarter would have paid $12,000. The $2,000 difference is the price of the extra push.
For a gross margin plan, do the subtraction first. A $40,000 deal that costs $25,000 to deliver has a $15,000 margin. At 20% of margin, the commission is $3,000.
Most teams track this in a spreadsheet at first, then move to a dedicated commission tool or their CRM once the plan has tiers, splits and clawbacks. What matters more than the tool: the rep should be able to redo the math on their own deals and land on the same number as payroll.